I have previously commented on how companies such as Dell and Bramleys have responded to website pricing errors.

If you have a business website, doing business on-line requires
compliance with e-business rules as well as the standard laws, even if
you think your site is just a "brochure" or information site.

To assist you, I have modified my report on financial services websites to cover business-to-consumer (B2C) websites generally and am pleased to make it available to readers at no charge. Download the Business website compliance report (pdf). I would appreciate any comments.

Other links:

Website legal compliance
Online contracts (pdf)