Mobile banking in developing countries case study

Harvard Business School has published a case study about 2 different approaches in Africa to providing financial services using mobile phones: one in Kenya was successful, the other in South Africa was not.

The case study raises many issues apart from the actual use of the technology, the most important being identifying the problem potential customers were having rather than making wrong assumptions.

Here’s a video about M-pesa.

Print Friendly, PDF & Email

Your Compliance Support Plan

We understand you need a cost-effective way to keep up to date with regulatory changes. Talk to us about our fixed price plans.