FOS’s approach to responsible lending

FOS has consolidated its publications in relation to its approach to disputes involving responsible lending here.

FOS deals with:

  • Common errors in FSPs’ assessments of consumer loans
  • How it works out a consumer’s loss
  • How it approaches responsible lending disputes taking into consideration legal principles, industry codes and good industry practice
  • Low doc loans.

It has separately published the case studies used in its “Responsible Lending Approach” here

You can read COSL’s position statement on responsible lending here.

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