ASIC has released an update to the Internal dispute resolution data reporting handbook to reflect:
- Recent legislative and regulatory changes in the buy now, pay later and digital asset sectors; and
- A new product category for mutual risk products.
The changes will mean that reports identify these products.
Firms will first report complaints using the updated handbook in the July to August 2026 submission window, which covers complaints open or received between 1 January and 30 June 2026.
To give legal effect to the updated handbook, ASIC will amend the ASIC Corporations (Internal Dispute Resolution Data Reporting) Instrument 2022/205 prior to the commencement of the July to August 2026 submission window.
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Author: David Jacobson
Principal, Bright Corporate Law
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About David Jacobson
The information contained in this article is not legal advice. It is not to be relied upon as a full statement of the law. You should seek professional advice for your specific needs and circumstances before acting or relying on any of the content.
